Our Privacy Policy

Full Blossom Behavioral Health Consultants, LLC

Privacy Policy and Terms & Conditions

Welcome to Full Blossom Behavioral Health Consultants, LLC ("Full Blossom," "we," "us," or "our"). This Privacy Policy and Terms & Conditions document outlines how we collect, use, protect, and disclose your personal information when you use our services. By engaging with Full Blossom, you agree to the terms outlined below.

At Full Blossom, we strive to offer a positive, empowering, and life-enriching experience for our clients. The potential benefits of counseling include improved functioning, relationships, self-image, mood, and the attainment of personal goals. However, clients should understand that healing and growth can be challenging, and discomfort may be a natural part of the counseling process. In rare cases, clients may feel worse before improvements are seen.

Your confidentiality and privacy are of utmost importance to us. Full Blossom complies with HIPAA privacy rules as a "covered entity." You received our full Notice of Privacy Practices in your email confirmation.

All communications and records with your counselor are strictly confidential. Information will only be released under the following circumstances, in accordance with state law:

• With written consent from the client.
• If the client expresses a serious intent to harm themselves or someone else.
• In cases of reasonable suspicion of abuse against a minor, elderly person, or dependent adult.
• For billing purposes.
• If required by a subpoena or court order.

For couple, family, or group treatment, information will not be disclosed without written authorization from each competent individual involved, in accordance with Section 2.2 of the AAMFT Code of Ethics.

We collect the following types of information to provide appropriate treatment interventions:

• Demographic Information
• Mental Health, Medical, and Social Histories
• Academic and Substance Abuse Histories
• Legal Histories
• Email addresses, mailing addresses, and mobile phone numbers (collected via website contact forms, email, rental agreements, or third-party reservation systems)

Third parties, such as hospitals, other mental health providers, or legal entities, may be involved when necessary. We do not share mobile opt-in data or consent with third parties.

• Data Usage: We use your data solely for sending updates, appointment reminders, and necessary communications related to our services.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our services. You may request deletion at any time by contacting us.

We communicate via telephone, email, and videoconference. These are not encrypted methods, and some confidentiality risks may exist. If you prefer not to be contacted via these methods, please inform your counselor, and we will respect your preferences.

Distance counseling services follow the laws and ethical codes of the counselor’s state of licensure. While distance counseling has shown effectiveness, it is a newer modality compared to traditional in-person counseling.

You agree to receive informational messages from Full Blossom Behavioral Health Consultants, LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@fullblossombhc.com. You can opt out at any time by replying STOP.

• Message and Data Rates: Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Recurring Messages: Messages are recurring, and message frequency varies.
• Opt-Out: You can opt out of SMS lists at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@fullblossombhc.com or 678-208-3144. After unsubscribing, you will receive a final SMS confirming you have been unsubscribed, and we will remove your number within 24 hours.
• Help Keyword: You can send HELP for additional assistance. You will receive a text with our phone number, email, and website details.

Appointments may be canceled or rescheduled with 24 hours' notice. Late cancellations (less than 24 hours' notice) will incur a $99 fee, which insurance does not cover. This policy is strictly enforced.

In the event of a conflict, parties agree to first negotiate directly. If unresolved, mediation will be pursued. Litigation is a last resort after good-faith efforts at negotiation and mediation.

Your counselor will establish emergency contacts, such as a family member or work number. These may be used if deemed necessary. In a crisis, if your counselor is unavailable, please contact your nearest emergency room.

Payment, including insurance co-pays, is due at the time of service. Insurance verification is handled by a third party with an annual fee of $49.50. Clients grant permission for Full Blossom to charge their credit/debit card for outstanding dues. Payment changes or subscription cancellations can be made by emailing info@fullblossombhc.com.

Self-Pay Rates:

• Individual Sessions: $140
• Couples Sessions: $160
• Family Sessions: $180

Clients are fully responsible for all fees if insurance or vendors do not pay.

By engaging in services with Full Blossom, you agree to the following:

• Authorization for Treatment: I authorize Full Blossom Behavioral Health to furnish treatment to myself or my dependent.
• Assignment of Payments: I assign all payments to Full Blossom Behavioral Health Consultants, LLC.
• Insurance Submissions: I authorize the use of this form for all insurance submissions. A photocopy of this authorization is as valid as the original.

By signing or submitting any form through Full Blossom, you acknowledge that you:

• Have been provided with the Notice of Privacy Practices.
• Fully understand and agree to the contents of this Privacy Policy and Terms & Conditions.
• Understand the 24-hour cancellation policy and agree to the $99 late cancellation fee.
• May notify Full Blossom of cancellations by calling or texting 678-208-3144 or emailing info@fullblossombhc.com.

Full Blossom Behavioral Health Consultants, LLC

Phone: 678-208-3144

Email: info@fullblossombhc.com

Thank you for trusting Full Blossom with your care.